Having worked in the glass service industry for several years across different companies, we identified significant workflow inefficiencies. Our customers would often express their frustration with waiting for months or even years for their windows to be replaced. We knew that there had to be a better approach to ensure timely installations and exceptional customer service. At On Time Glass, we leverage leading project management software and strategies to guarantee that our customers never have long periods of waiting before their broken windows are replaced.
Our Policy
The On Time Glass policy is to provide transparent service timelines to customers and to deliver services on time. We are able to provide timely service by utilizing industry leading project management software to track project status and scheduling.
Our Vision
We believe in providing timely and high-quality service to commercial and residential customers.
We are accountable to our customers in upholding our commitment to provide outstanding service.
We utilize industry leading project management software to improve efficiency in workflows from quoting to installing.
Our Services
Commercial
Emergency repair for broken glass or emergency door repairs.
Window replacement or repair for leaking windows, foggy windows, broken windows, or installation of energy efficient windows.
Door repairs including locks, hinges, pivots, and handles on swing doors.
Canopy glass replacement or leak repair.
Glass partition replacement, new install, or films.
Residential
Emergency repair for broken glass.
Window replacement or repair for leaking windows, foggy windows, broken windows, or installation of energy efficient windows.
Door glass insert repair or new install.
Patio door maintenance and repair for sliding doors or swing doors.
Skylight replacement or leak repair.
Custom projects including tabletops, backsplash, handrail glass, mirrors, and shower glass.
Strata
Emergency repair for broken glass or emergency door repairs.
Window replacement or repair for leaking windows, foggy windows, broken windows, or installation of energy efficient windows.
Door repairs including locks, hinges, pivots, and handles on swing doors.
Patio door maintenance and repair for sliding doors or swing doors.
Skylight replacement or leak repair.
Handrail replacement, repair, or new install.
Meet our Team!
The friendly faces behind the glass!
Zack Bliss-Philippot
Co-Owner
Zack has nine years of experience in the glass industry including seven years in service, one year in new construction, and one year in project management. His attention to detail and dedication to customer service have driven him to success in the field. Zack is passionate about architecture and takes satisfaction in contributing to the maintenance of incredible spaces.
Zack is responsible for customer relations and project management.
Dylon Bliss-Philippot
Co-Owner
Dylon has seven years of experience in the glass industry, including five years in service and two years in new construction. He takes a solutions-oriented approach and has an aptitude for spatial awareness, allowing for precise and efficient glass installation. Dylon takes pride in his work and is committed to delivering quality results that exceed client expectations.
Dylon is responsible for distributor relations and inventory management.
